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Recommended Testing Strategy for License Deprovisioning

In general, below are the steps for a phased approach to testing we recommend and the one that other customers have found success with:

Run the sync with dryRun url parameter set to true.
- Optional: consider using strict mode to stop the process if there are any errors. Refer to the “Turning On Strict Mode (ExitOnError)” section from the License Deprovision Setup.
- Review the results in Deprovision Results page for any errors or warnings that occurred during the deprovision process.
- Review the list of operations generated by the dryRun.
  - Is the total number of users that were deprovisioned in the range you estimated?
  - Is the total number of managers removed in the range you estimated?
  - If the numbers of operations generated is not what you expected:
    - Click the blue icon on the same page to review in-depth results (individual operations generated to diagnose the problem).
- Once you are happy with the dry run results, proceed to next steps.
Run the sync with dryRun url parameter set to false.
- Send the entire data set to deprovision. Review results.
Automated deprovision to prod:
- Frequency depends on your use case